Purchase one of these items if you would like to set up a telephone or remote control support incident. We will contact you via phone or Email when we have received your order to set up a time for this support.
Please note that these items are HOURLY rates, but we bill in 15-minute increments of these rates. As such, if your issue takes less than one hour, then you will be billed a lesser amount. If your issue takes more than one hour, then you will be billed for a higher amount.
Business Hours Support
Goldstar SKU: GSSupport
This option provides for support time during our normal business hours.
Emergency Support
Goldstar SKU: GSSupportNOW
This option provides for Emergency (24x7) support time.